Salesforce reported fiscal second-quarter 2027 revenue of $11.3 billion, an 11% increase year-over-year, as artificial intelligence adoption drove triple-digit growth in key platform segments. Non-GAAP earnings per share reached $5.90, surpassing analyst expectations of $3.27 by 80.4%. The company’s stock climbed 12.6% in after-hours trading to $231.50.
The San Francisco-based company attributed its performance to strong demand for AI-powered solutions, including Agentforce and Data 360, which collectively generated nearly $3.9 billion in annual recurring revenue with triple-digit year-over-year growth. Agentforce ARR more than doubled to $1.5 billion, while Data 360 ARR expanded over 200% to $2.4 billion, including contributions from the Informatica Cloud business acquired in fiscal 2026. Agentic Work Units processed by Salesforce’s platforms surged 97% quarter-over-quarter to 3.2 billion, with total live customer agent deliveries reaching 7.0 billion.
Subscription and support revenue rose 12% to $10.8 billion, with regional growth led by EMEA at 13%, followed by APAC at 12% and the Americas at 10%. Total revenue attrition remained stable at approximately 8%. Free cash flow increased 81% year-over-year to $1.1 billion, while trailing twelve-month free cash flow reached $15.2 billion. Non-GAAP operating margins stood at 34.1%, with GAAP margins at 20.5%.
Salesforce returned $364 million to shareholders through dividends in the quarter, part of a $25 billion accelerated share repurchase program launched in the first quarter. Year-to-date in fiscal 2027, the company has returned $27.9 billion to shareholders, including $59.3 billion in share buybacks and $3.9 billion in cumulative dividends since inception. The diluted share count declined 15% year-over-year.
The company raised its full-year fiscal 2027 revenue guidance to $46.1 billion to $46.4 billion, up from prior guidance of $45.9 billion to $46.2 billion, reflecting 11% to 12% growth. Non-GAAP diluted EPS guidance was increased to $16.67 to $16.71 from $14.06 to $14.12, while GAAP EPS guidance rose to $10.21 to $10.25 from $7.93 to $7.99. Third-quarter revenue is projected at $11.42 billion to $11.5 billion, with non-GAAP diluted EPS of $3.42 to $3.44.
Chief Executive Officer Marc Benioff described the company’s strategy as building an "agentic enterprise," where AI-powered agents automate tasks traditionally handled by humans. President and Chief Operating Officer Miguel Milano highlighted that customers initiating AI deployments with Salesforce exhibit double the average order value, with potential to quadruple that over time.
