OpenAI on Tuesday released an Admin plugin for ChatGPT Work and Codex designed to centralize administrative tasks within a single conversational interface.
The plugin enables administrators to analyze data, update configurations and process requests without writing complex prompts or switching between tools. Functions include reviewing activity and credit usage, adding or removing members, updating groups, managing access permissions, adjusting usage limits and approving or denying spending requests.
It integrates with Slack or Microsoft Teams to route pending usage requests to authorized reviewers. The system automatically grants access to requests that meet predefined criteria while flagging exceptions for manual review. Access is restricted to each user’s existing role and permissions, preventing broader authorization.
OpenAI’s IT team uses the plugin to generate reports and drill into data. The company also employs a ChatGPT Work agent in Slack to handle employee IT requests, triage support tickets, retrieve context, verify policies and complete tasks. At the time of reporting, deployed workflows resolved about 45% of ticket volume.
The Admin plugin is available in ChatGPT workspace settings and can be installed from the Plugins directory in ChatGPT Work on web or desktop applications.
