Intouch Insight Ltd. reported revenue of CAD 7,015,784 in Q2 2026, an 8% organic increase from CAD 6,503,539 in the same period of 2025, marking the company’s strongest quarterly growth in seven quarters. Year-to-date revenue totaled CAD 13,686,230, up 7% from CAD 12,823,202 in the first half of 2025.
The company narrowed its net loss to CAD 43,136 in Q2 2026, compared with a net loss of CAD 1,112,023 in Q2 2025. For the first half of 2026, Intouch Insight posted net income of CAD 64,169, reversing a net loss of CAD 899,421 in the same period of 2025. Adjusted EBITDA declined to CAD 227,559 in Q2 2026 from CAD 370,812 in Q2 2025, while year-to-date adjusted EBITDA fell to CAD 580,183 from CAD 928,560.
Gross profit remained flat at CAD 3,275,474 in Q2 2026, with gross margin contracting to 46.7% from 50.4% a year earlier. Revenue growth was driven by an 18% increase in SaaS revenue to CAD 474,999 and an 8% rise in event marketing automation revenue to CAD 572,560. Recurring services revenue, which accounted for CAD 5,879,676, grew 6% year-over-year. Merchandising revenue totaled CAD 82,824 in Q2 2026, compared with nil in the prior-year period, bringing first-half merchandising revenue to approximately CAD 120,000.
Geographically, U.S. revenue rose 15% to CAD 5,839,165, representing 83% of total revenue, while Canadian revenue declined 18% to CAD 1,169,422. International revenue contributed CAD 7,197.
Operating cash flow remained negative at CAD 403,631 in Q2 2026, with year-to-date cash flow at CAD -598,857, compared with a positive CAD 136,190 in the first half of 2025. Cash and cash equivalents stood at CAD 954,386 at quarter-end, down CAD 644,774 from year-end. The company’s current ratio improved to 4.02 to 1, supported by working capital of CAD 4,597,524.
Intouch Insight reaffirmed full-year guidance for double-digit organic revenue growth, with merchandising revenue expected to exceed CAD 1 million. Management noted that growth is expected to be back-half weighted, requiring approximately 13% growth in the second half against 7% in the first half. The company’s term facility totaled CAD 2.6 million, with CAD 1.965 million drawn at quarter-end, while a CAD 3 million demand operating loan facility remained undrawn.
Selling expenses rose 24% to CAD 845,670, driven by a 52% increase in salaries and benefits and a 39% rise in travel costs. Product development expenses increased 20% to CAD 561,293, primarily due to the absence of prior-year investment tax credits. General and administrative expenses fell 7% to CAD 1,814,150, reflecting a CAD 93,957 foreign exchange gain, though underlying G&A costs rose approximately 10.5% year-over-year.
Cameron Watt, President and CEO, said the 8% revenue growth was the company’s strongest quarterly performance in seven quarters, adding that Intouch Insight achieved effective breakeven while investing in sales and organizational capabilities without issuing new shares.
