UK FCA Launches £2M Campaign to Curb Claims Management Firms in Car Finance Scandal
The Financial Conduct Authority has rolled out a £2m advertising campaign to encourage affected drivers to file complaints independently without paying third-party fees.
The UK’s financial watchdog has launched a £2 million advertising campaign aimed at curbing the use of claims management companies (CMCs) and encouraging drivers affected by the ongoing car finance scandal to file their own complaints directly.
The Financial Conduct Authority’s (FCA) 30-second video advertisement features pedestrians jumping over car bonnets in slow-motion, action-film style, while text flashes across the screen to encourage viewers to "Feel Claim Confident."
FCA representatives noted that many individuals owed compensation are often unsure where to start or do not realize they can avoid paying intermediaries to make a complaint. The initiative promotes free tools provided by the regulator to help consumers secure compensation without incurring third-party costs.
Helena covers corporate news for listed and private companies across Europe, from strategy shifts to leadership changes, with an eye for what a story signals about the broader market.
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