ServiceTitan, a Los Angeles-based provider of software for contracting businesses, said Rikus Pretorius will become chief revenue officer at the start of its fiscal fourth quarter. Pretorius has served as the company's senior vice president of worldwide sales for more than seven years and has been involved in its sales strategy since 2019.
The appointment succeeds Ross Biestman, who has served as chief revenue officer for nearly a decade. Biestman joined ServiceTitan in 2018, when the company's annual recurring revenue was under $30 million. ServiceTitan now has an annualized revenue run rate of more than $1 billion. Biestman will step back from an active operating role after the fiscal third quarter and remain an advisor through the end of fiscal 2027.
ServiceTitan said the change reflects Pretorius's operational experience and familiarity with the company's customers. CEO and co-founder Ara Mahdessian said Pretorius has a strong understanding of the business and customers. Pretorius said he has worked alongside Biestman for the past seven years to build the company's sales team and strategy.
ServiceTitan provides software to contracting businesses, including commercial construction and residential field service. The company completed an initial public offering and trades on Nasdaq under the ticker TTAN.
