Salesforce on Wednesday raised its third-quarter revenue guidance to $11.42 billion to $11.5 billion, an increase of up to 12% year-over-year, driven by demand for its AI tools including Agentforce. The midpoint of the range exceeds the average analyst estimate, which had clustered near the lower end. The company also forecast full-year revenue of $46.1 billion to $46.4 billion, up from a prior range of $45.9 billion to $46.2 billion, partly reflecting acquisitions and organic growth.
The updated outlook follows a second-quarter report in which Salesforce posted revenue of $11.3 billion, up 11% year-over-year, with adjusted operating margins at 34.1%. Net income surged 89.6% to $3.5 billion. Chief Executive Marc Benioff described the quarter as one of the best in company history, emphasizing the contribution of AI and data products to customer demand and retention.
Benioff dismissed concerns that AI adoption would lead customers to reduce spending or renegotiate contracts downward. He noted customer churn at a record low and improving contract terms, while highlighting a new partnership with AI developer Anthropic to integrate Salesforce data into its Claude model for sales teams. In June, Salesforce agreed to acquire AI startup Fin for $3.6 billion to expand its customer service AI offerings.
Premarket trading reacted positively, with Salesforce shares up 11% on Thursday following the outlook. The stock remains 20% below its year-start level despite the recent rally.
Analysts at RBC and Jefferies welcomed the results. RBC’s Rishi Jaluria cited operating margins and earnings per share exceeding consensus, while Jefferies’ Brent Thill pointed to the first positive surprise in contractually committed recurring revenue in three quarters, signaling confidence in second-half performance. Thill also noted an improved industry tone around Salesforce’s competitive position versus SAP and other rivals.
Salesforce’s guidance increase reflects both acquisition-led expansion and organic momentum, with AI tools positioned as a key driver across its platform. The company’s contract renewal rates and pricing power remain robust amid broader enterprise software demand trends.
