Evolent Health, Inc. (NYSE: EVH) has expanded its language services agreement with TransPerfect. The deal will see TransPerfect provide enterprise-wide telephonic interpretation services for health plan members with limited English proficiency across Evolent's payer network.
The offering combines AI-enabled technology with professional interpreters, featuring centralized reporting and performance insights to support NCQA accreditation, regulatory compliance, and Medicare and Medicaid requirements. Evolent specializes in health care solutions for individuals with complex conditions and serves a national base of payers and providers.
TransPerfect, which provides language and AI solutions in over 200 languages from offices in more than 150 cities across six continents, has been supporting Evolent's translation and interpretation needs. Kristen Berquist, Evolent's Senior Vice President of Corporate Operations, noted that the company continues to receive positive feedback regarding the quality of services provided to members. She added that expanding the relationship will help Evolent provide more consistent language access across its organization while giving its teams greater insight into how these services are being used.
Phil Shawe, TransPerfect's President and Co-CEO, stated that the company values the trust Evolent has placed in it and looks forward to supporting the healthcare company as it strengthens language access for its member population.
